Post about red flags indicating a mystery box scam.
Post about red flags indicating a mystery box scam.

Mystery box scams: 3 key red flags for 2024

Mystery box scams are getting more common in 2024. Fake sites promise big wins but only give losses. Here are three signs to help you avoid getting scammed. (Guess scammers have too much free time...)

TAKEAWAYS
tl;dr most important facts
  • 1. Mystery box sites with limited payment options seem suspicious.
  • 2. No credit card options? Maybe they've had too many disputes.
  • 3. Slow support response times show poor customer care.
  • 4. Unprofessional support pages can make them seem unreliable. Astonishing, right?
  • 5. Fake reviews are made to deceive customers. Because who likes being lied to, right?
  • 6. Hypeloot is famous for using bots to generate positive reviews.

Imagine you're on a mystery box site, super excited about getting cool gadgets or unique stuff. You get to the payment page, and suddenly, your excitement drops - the payment options are super limited. That's a big red flag.

meme about limited payment options on mystery box sites

Only about 12% of high-risk businesses, like mystery box sites, get approved by big payment processors like Visa and Mastercard. This forces many sites to use specialized processors like Zen (formerly G2A Pay). If trusted names like Zen, Visa, and PayPal are absent, it raises concerns.

HYBE offering various payment options for payment

Take HYBE , for example, which offers multiple payment methods, including Zen, Visa, and even Bitcoin. This variety indicates security and a wide reach.

Conversely, if these options are missing, it may suggest the site has a history of chargebacks or other issues that deter mainstream processors.

Then there are hidden fees. Zen, for instance, charges a 2.5% transaction fee on credit card payments - pretty standard. However, shady sites might impose excessive or hidden fees, making things more expensive after you've already paid.

These tactics can drain your wallet and erode trust.

Meme about hidden fees on mystery box sites

Good sites often attract users with promotions. Event discounts or first-time user bonuses are appealing, as long as the terms are clear.

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Always check for trusted payment options and watch out for hidden fees and too-good-to-be-true promotions to avoid financial pitfalls.

However, be cautious of deals that seem too good to be true, like 100% cashback on your first purchase without any conditions. These offers are often misleading, and it's frustrating to encounter a good bait and switch.

Customer service disappears: ghostly support

You spent your money on a mystery box and can't wait to see what's inside. But what if something goes wrong and there's no proper support? Sites without good support pages demonstrate a lack of concern for their customers.

Simple drawing explaining the relationship between support and customer satisfaction with some humorous elements.

MysteryOpening stands out with its 24/7 live chat and fast responses within one business day. Its support pages are packed with FAQs, tutorials, and community forums, which build trust and enhance the user experience.

Support options at MysteryOpening

Bad support can leave users feeling stuck and frustrated. Slow automated responses—or none at all—can be infuriating. According to HelpScout, over 90% of consumers consider good customer support crucial when evaluating online services.

Neglecting this aspect can make resolving issues, such as checking fairness or receiving timely deliveries, a significant challenge, thereby increasing the risk. This lack of support can lead to a poor overall experience, ultimately driving customers away.

Meme about bad customer service making customers want to run away with a humorous image.

Good sites provide helpful support through multiple channels, including:

  • ->Live chat
  • ->Email
  • ->Phone support

LootCrate is a notable example, offering a range of options to ensure customer questions are addressed promptly and effectively.

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Make sure the mystery box site has strong, multi-channel customer support to avoid waiting forever for a response and handling unresolved issues.

The absence of these features often indicates poor management, leaving users to fend for themselves when problems arise, which can be detrimental to the business.

Fake reviews: don't be fooled by false approval

Online reviews can significantly influence whether you decide to use a website or not.

SKETCH OF A PERSON DECIDING WHETHER TO USE A WEBSITE BASED ON REVIEWS

Sites like Hypeloot might flood Trustpilot with super positive but obviously fake reviews. These reviews are often too excited, lacking the details that real customer experiences would provide. They're typically short, repetitive, and very generic—classic signs of fake reviews.

Fake reviews on Hypeloot's Trustpilot

By doing so, these fake reviews make the site appear reliable and conceal the negative feedback from actual users.

Real user reviews, on the other hand, provide valuable information about a site's quality and reliability. Tools like Fakespot and ReviewMeta can help you verify the legitimacy of reviews.

  • ->Genuine reviews typically have a good mix of praise and criticism, checking out specific details such as the items they received, the transparency of the process, and their interactions with customer service. These details demonstrate credibility and trust.
  • ->Real feedback is invaluable. Specific details like shipping times, item conditions upon arrival, and the quality of customer support add layers of authenticity. If these details are missing and reviews seem too perfect and identical, it's a suspicious sign.
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Use tools like Fakespot and ReviewMeta to check if reviews are real before buying. Trusting the internet blindly isn't a great idea.

Reviews that are overly enthusiastic but lack specific details may not be trustworthy.

Mystery boxes to avoid & tips to stay safe

Reputable sites like MysteryOpening and Rillabox offer multiple payment methods, good customer support, and real user reviews, ensuring a fun and safe experience.

Spotting these red flags is crucial for a safe and enjoyable unboxing adventure, as the opening a mystery box can be undeniable fun, but being cautious can save you from scams and disappointment.

Sketch of a person excitedly opening a mystery box, only to find a note saying 'Be cautious!'

Reputable sites prioritize convenience, fairness, and customer satisfaction, ensuring that your experience lives up to the excitement of mystery boxes.

By understanding these factors, you can make informed decisions and safely enjoy the online mystery box world. Conducting thorough research and focusing on these details allows you to identify trustworthy sites that ensure:

  • ->Transparent transactions and many payment options
  • ->Responsive customer service and rich support platform
  • ->Many authentic user reviews
  • ->Have been online for a long time
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Pick sites with lots of payment options, good support, and real reviews. This way, you'll have a safe and fun mystery box experience.

As we reviewed and tested many mystery box websites over the course of years, I want to share some thoughts on websites, you should be very cautious about:

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This article was written, checked and verified by multiple authors to ensure maximum accuracy and up to date data. We strive for providing the best and most helpful resources about Mystery Boxes available.

  • Profile Picture of author BetterChecked Editorial Staff
    BetterChecked Editorial StaffPublisher and authors with years of experience.
  • Profile Picture of author Ashley
    AshleyProfessional mystery box unboxer and part-time gamer, I'm here to guide you through the numerous providers and to help avoid getting scammed. Expect the unexpected. You can call me UnboxFanatic.

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published 19 April 2024 on
last updated 29 October 2024
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